I believe I’ve now solved the problem stopping in Poker Copilot 4.18 with the HUD not showing on PokerStarsFR. Please try this update.
Please let us know at support@pokercopilot.com if it solves the problem for you.
I’m stumped. Many people who use PokerStarsFR are reporting that Poker Copilot 4.18 is not showing the HUD on PokerStarsFR. I can’t reproduce this. I’ve used a VPN to make my computer look like I’m in France, so that I could open a new PokerStars account for PokerStarsFR. I set it to run in French. I play some hands. The HUD works for me. Like clockwork. And yet for many people in France it doesn’t. Winamax is fine. Full Tilt Poker is fine. PokerStars? Not fine.
I’m sure that once I can reproduce this, I’ll be able to solve it quickly.
For now, the best solution I can offer is to download Poker Copilot 4.16 from here. But be assured, this problem is getting my full attention.
Under some circumstances, the Poker Copilot HUD can obstruct your view. The next update will allow you to hide the HUD from very small windows. By default this is disabled. Enable it in the Preferences -> “Head-up Display” -> “General”
The HUD is still being calculated in the background, so that when the poker window becomes big enough, the HUD will appear in a split second.
Occasionally someone asks us, “one of my HUD panels has gone, how do I get it back?” It is usually lingering far to the left or right, off-screen. To get it back, one needs to move the poker window to various places on the screen until the missing panel becomes visible. It is somewhat awkward to explain, so I’ve reintroduced a little known menu option that we removed earlier this year:
The Head-up Display menu now has a “Reset Head-up Display Panel Locations” menu item. Wordy but clear I think. Most of you will never have to use it, but if you do it will be helpful.
Sometimes automatic updates don’t go as smoothly as they should. Our auto-update process broke with Poker Copilot 4.00, 4.01, and 4.02. These updates are now crashing every time you start them up.
There’s a simple fix: download and install the latest version from our website.
It’s a free update; you won’t need to repurchase.
After the update, you’ll notice that some of your statistics are not showing fully in the HUD. Select from Poker Copilot’s menu, “File” -> “Reload Hand Histories” to rectify this.
Sorry for the inconvenience.
Poker Copilot 4.18 is now available to download.
What’s changed
(And if you don’t own it yet, click here to buy Poker Copilot, securely and instantly.)
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This update needs to modify your database.
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Poker Copilot 4.17 is now available to download.
There are two small but significant changes in this update to how Poker Copilot works internally: A new system for detecting new hand history files means that the HUD appears almost instantly on a new table after completing the first hand; and a new system for detecting poker room table windows we developed for SeeingStars and integrated into Poker Copilot means Poker Copilot no longer needs to “control your computer.”
Because these changes could have consequences that didn’t appear during testing, we’re not making this an “auto-update”. You’ll need to manually download this update.
What’s changed
(And if you don’t own it yet, click here to buy Poker Copilot, securely and instantly.)
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This update needs to modify your database.
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If you are still using Poker Copilot 3, and you’ve upgraded your Mac to Mavericks, you’ll need to do the following:
We’ve finally updated the online user guide for Poker Copilot to reflect the changes in version 4. You can read it here.
Today, I took a look at Lock Poker’s brand new native Mac software. It is rather good. And it should be possible to integrate it with Poker Copilot. However there are very few players, so it makes me wonder whether it is worth spending the time adding support for Lock Poker to Poker Copilot.
If you use Lock Poker on the Mac, let us know at support@pokercopilot.com that you’d like to see Poker Copilot work with Lock.
It is nice software, response, quite elegant, and it feels like Mac software. Oddly, the playing cards let it down – they are squashed, and awkward to read. Hopefully that’ll be fixed soon.