Support via Remote Desktop

Occasionally a Poker Copilot customer has a problem, which, despite my best efforts, just can’t be solved via e-mail. It’s frustrating for me when this happens, but even more frustrating for the customer.

Luckily there’s plenty of remote desktop options for this desperate situation. Remote desktop software allows me to see and control a customer’s computer via the Internet – with their permission of course.

I’ve assessed several remote desktop products and settled on Copilot. It’s remarkably simple to set-up and use, both for me and the person I’m trying to help. It seems solid. The pay-as-you-go pricing is also perfect for my situation.

And the similarity in name with Poker Copilot? That’s a serendipitous bonus.