It's a rarity to receive a personal touch when signing up to something online. Usually everything is automated, and you are just numbers in a database.
I completed signing up with FastSpring, the company I chose to handle my online shopping and payment processing. It was probably the nicest experience I've had when signing up online. I had a pleasant e-mail conversation with a human being at FastSpring. He did all the initial setup for my poker app in their online ordering system. He also had some encouraging words for my app.
The FastSpring admin console is a nice online app. I especially appreciated the different levels at which I can integrate. The facility to handle test payments was nice too.
For the dubious, the sceptical, and the Turing Test fanatics: I'm almost 100% sure there was no automated pretend-personalisation involved.
The Poker Copilot Blog
Tracking the development of Poker Copilot, Mac OS X software for poker analysis and statistics.
Monday, 16 June 2008
Day 16: Payment Processing with a Personal Touch
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2 comments:
+1 for FastSprint, I've had exactly the same pleasant experience as you've had. Very impressed with them!
Man, I'm totally finding the opposite but I guess it's because of the holidays. Kinda sucks. I've got people asking to pay me but I can't accept the payments.
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